State Farm® Insurance Agent Tara Casares
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julio Extra
October 28, 2024
1
out of
5
rating by Julio Extra
"Had a very bad experience both with State Farm as a company, and also with this specific insurance broker. State Farm tried raising my insurance rate, with the same coverages, from about 280/month to 1,200. This was because of a DUI I had over the Summer. I was expecting an increase but that’s outrageous and predatory. When I called in to inform them I would be cancelling and I found a much better policy with Progressive (worked the coverages a bit but brought my payment down to 330/mo albeit with lower coverages, State Farm with lower coverages was coming back at 700/mo) I was spoken to by an extremely rude receptionist who kept blaming me for the increase, saying it was my fault repeatedly, refused my request to ask someone in Corporate State Farm to reconsider the rate increase (she played dumb by repeatedly saying there was no one to talk to, and the number given on the computer was it. I kept trying to tell her it was algorithm and surely there was a human to talk to) and then she resorted to a sleazy salesman tactic of trying to scare me into thinking Progressive was going to retroactively raise my premium because they weren’t aware of the DUI on my record… Except they were aware. I even called them after that phone call to remind them of my DUI and share my experience with a rude State Farm broker receptionist and they couldn’t believe what they were hearing. I’m well into my new policy with Progressive and couldn’t be happier. If you have a similar experience where a secretary/clerk here is being rude, please share your review. And if this broker tries any funny business with you like an outrages rate hike for exercising your right as a customer to file a claim, be sure to complain about them to Consumer Affairs Division - California Department of Insurance @1-800-927-4357. Hope this review helps!"
We responded:
"Thank you for sharing your experience. I’m truly sorry to hear about the challenges you faced with your policy and rate adjustment. Our goal is to provide clear and compassionate guidance, especially during difficult situations like this. Rate increases after a DUI can be significant, but we always aim to offer fair solutions and transparent communication. We value your feedback and are committed to addressing these concerns. It’s important to us that all our customers feel heard and supported. Thank you for taking the time to provide such detailed insights. If there’s anything more we can do, please don’t hesitate to reach out. Thanks, Tara & The Team"
Chase Heard
October 18, 2024
5
out of
5
rating by Chase Heard
"Caroline Berlan is an extremely knowledgeable and helpful agent at the office. I would highly recommend her for any insurance needs, especially since it’s tougher to get good rates nowadays. Ms. Berlan is on it and does everything that she can do to help. Many thanks to her and everyone at the office!"
We responded:
"Caroline is indeed a fantastic asset to our team, and I'm happy to know she provided you with such knowledgeable and helpful service. It's wonderful that she could assist you with your insurance needs, especially in these challenging times for finding good rates. Your recommendation means a lot to us. Thank you for acknowledging Caroline's efforts and the support from our office. We're here for any future needs or questions you might have! - Tara Casares - State Farm Insurance Agent, Los Angeles, CA"
Gloria Gamboa
October 18, 2024
5
out of
5
rating by Gloria Gamboa
"Andrea helped me find the best deal on my car insurance, highly recommend!"
We responded:
"Thank you, Gloria! I'm happy Andrea could assist you in finding the best deal on your car insurance. We appreciate your recommendation and are always here to help with any future needs. - Tara Casares - State Farm Insurance Agent, Los Angeles, CA"
Sammy Martinez
October 18, 2024
5
out of
5
rating by Sammy Martinez
"Thank you Kim, had a great experience with you today, have a good weekend as well!!"
We responded:
"Thank you, Sammy! I'm glad you had a great experience with Kim today. Have a wonderful weekend! - Tara Casares - State Farm Insurance Agent, Los Angeles, CA"
Gail Zaritsky
October 17, 2024
5
out of
5
rating by Gail Zaritsky
"I am so pleased with the service at Tara's agency. My questions are answered promptly and everyone is very knowledgeable."
We responded:
"Gail, thank you for your wonderful review! I'm glad to know that our team has been able to promptly and knowledgeably answer your questions. Your satisfaction is very important to us, and we appreciate your kind words. If you ever need further assistance, we're always here to help. - Tara Casares - State Farm Insurance Agent, Los Angeles, CA"
Danielle BennettSellers
October 12, 2024
5
out of
5
rating by Danielle BennettSellers
"Extremely helpful and knowledgeable. 5 c star service !"
We responded:
"Danielle, Thank you so much for your kind words and the 5-star rating! I'm glad to know you found our service extremely helpful and knowledgeable. We always strive to provide top-notch service to our customers. If you ever have any further questions or need assistance, don't hesitate to reach out! - Tara Casares - State Farm Insurance Agent, Los Angeles, CA"
Ariella Blejer
October 10, 2024
5
out of
5
rating by Ariella Blejer
"Christina Cabello patiently helped me find the rate that worked for me. Thanks for your help."
Linda Ensinger
October 10, 2024
5
out of
5
rating by Linda Ensinger
"My State Farm agent was so helpful and updated my policy so quickly! Thank you!!! Christina Cabello has been amazing in how quickly she responds to my inquiries and is very helpful! I really appreciate her. Definitely earned 5 stars!!!!"
We responded:
"Hi Linda, Thank you so much for leaving us a five star review. We really appreciate you choosing to work with our team for all your insurance needs. We are always here if and when you need us! Thank you, Tara & Team"
Farsh Askari
September 7, 2024
5
out of
5
rating by Farsh Askari
"Ask for Christina Cabello. She’s thorough and was able to get a rate for me that was even lower than I anticipated."
We responded:
"Hello, Thank you so much for your five-star review and for allowing Christina to assist with your insurance. We are grateful for your business and look forward to working with you more in the future! Thank you, Tara Casares"
Kaitlyn Hamer
September 5, 2024
5
out of
5
rating by Kaitlyn Hamer
"These agents go above and beyond! I recently went to this State Farm location when I needed assistance switching my car insurance to CA. I worked with Andrea and she was incredibly knowledgeable and communicative. I was able to get everything completed in a day! Incredible customer service and efficiency! Thanks to her this seemingly stressful task was a breeze!"
We responded:
"Hi Kaitlyn! Thank you so much for your kind review and for choosing to work with our Agency! We are so happy to have you as a customer and are glad we could assist with your car insurance. Thank you, Tara & Team"
sam
August 30, 2024
5
out of
5
rating by sam
"Thank you Kim, you were so polite, have a great weekend!"
We responded:
"Hi Sam, Thank you for the five-star review! Glad Kim was able to assist you and provide great customer service. We are always here when you need us! Thank you! Tara & Team"
Fernanda Mendez
August 30, 2024
5
out of
5
rating by Fernanda Mendez
"I was incredibly impressed with Andrea's expertise and customer service. She was patient, knowledgeable, and went above and beyond to ensure I had the best insurance coverage for my needs. Andrea made a potentially stressful process easy and stress-free. I highly recommend her to anyone looking for a reliable State Farm representative."
We responded:
"Hi Fernanda, I'm so glad Andrea was able to assist you with your insurance needs and was able to provide the best coverage for you! It is always our goal to make sure our customers understand the coverage options so they can make an informed decision that meets their needs. We are so happy to have you with our Agency. Thank you, Tara & Team"
Mher Hartooni
July 16, 2024
5
out of
5
rating by Mher Hartooni
"Thank you guys it was pleasure working with you . Teni you did good job!"
We responded:
"Thank you so much for your review! We appreciate you taking the time to review our team and are grateful for your kind words. Thank you, Tara & Team"
Matthew Deloney
July 14, 2024
5
out of
5
rating by Matthew Deloney
"I wanna say THANKS to all of you guys.Amazing team! Knowledgeable specialist. Special thanks to Teni as she was so patient with me . It was pleasure to work with you!"
We responded:
"Hi Matthew, Thank you so much for leaving our team a five-star review. We appreciate you choosing our Agency to assist with your insurance and are grateful to have customers like you. Thank you, Tara & Team"
Predita Nowrouzi
July 12, 2024
5
out of
5
rating by Predita Nowrouzi
"I highly recommend you call Teni, she helped me with my auto and life insurance. She was able to help me save money and it was super quick and easy."
We responded:
"Hi Predita, Thank you so much for leaving us a Google Review & for the positive feedback. We love helping customers with auto and life insurance. Our goal is to make sure you are properly covered for an affordable price. Don't hesitate to call us if you need anything! Thank you, Tara Casares"
Neli Santuryan
July 12, 2024
5
out of
5
rating by Neli Santuryan
"Teni is the best insurance agent i ever worked with thank you Teni jan u did amazing job!!"
We responded:
"Hi Neli, We appreciate your kind words and five-star review. Thank you for taking the time to leave us a review! Thank you, Tara Casares"
Liviana Nowrouzi
July 12, 2024
5
out of
5
rating by Liviana Nowrouzi
"Service with Teni was a delight! She was very patient in explaining the policy for me and considering my insurance needs!"
We responded:
"Hi Liviana, So glad to hear that we were able to provide great service and help with your insurance. We love educating our customers about insurance! Thank you, Tara & Team"
Diana Kirakosyan
July 12, 2024
5
out of
5
rating by Diana Kirakosyan
"First time in my life i am absolutely satisfied as they have professional team. I worked with Teni. Thank you Teni ! It was really pleasure working with you. I know every detail of my Coverage as she explained me everything in details. Teni is the most amazing insurance agent i ever worked with. THANK YOU ONE MORE TIME TENI YOU ARE THE BEST !!!"
We responded:
"Hi Diana, So happy we were able to provide you guidance with your insurance coverage and made sure you understood everything! It's very important that we educate our customers on their policy coverages and ensure you are protected! Thank you, Tara & Team"
Aza Karapetyan
July 12, 2024
5
out of
5
rating by Aza Karapetyan
"I’m so glad I was able to work with this office."
We responded:
"Hi Aza! Thank you for the five-star review and for choosing our agency to handle your insurance. Thank you, Tara & Team"
Leslie Perez
July 12, 2024
5
out of
5
rating by Leslie Perez
"Thank you so much Kim for getting me covered, truly gives me relief"
We responded:
"Hi Leslie, So glad we were able to assist you and ensure you were covered! Thank you for taking the time to leave us a review. Thank you, Tara & Team"
Jerry Jewett
July 12, 2024
5
out of
5
rating by Jerry Jewett
"The Tara Casares agency has been my carrier for motorcycle insurance since I cannot remember when. Matters of risk & loss always raise concerns. Tara & her team have always been very timely in responding to queries or Insured Events (wrecks). Though I am getting out of motorcycling after my last accident, I will stay with her for insurance on my four-wheeled replacement vehicle. Always good work with this team."
We responded:
"Hi Jerry! So glad you were okay after your last accident. We are so happy to have you as a customer and enjoy working with you. Thank you so much for leaving us a five-star review. We really appreciate it. Let us know once you have your new truck! Thank you, Tara & team"
Andrea
July 12, 2024
5
out of
5
rating by Andrea
"This team is the greatest! The service they provide is always the best. They were able to help me bundle my auto & life insurance, and got me a great deal! Insurance is expensive in CA but I will always pay more for great service. I am grateful for Tara and her team."
We responded:
"Hi Andrea, So glad we were able to take care of both your auto insurance and life insurance! We love making sure customers are properly covered and also ensuring you get all the discounts. We appreciate your review and are grateful for your business! Thank you, Tara & Team"
Jake Harrison
July 12, 2024
5
out of
5
rating by Jake Harrison
"Andrea made getting my insurance so easy! She was able to answer all of my questions and really help me through the process! Thanks again!"
We responded:
"Hi Jake! Thank you so much for the five-star review. So happy Andrea was able to help you through the process and make the insurance process easy. We appreciate you choosing to work with our team. Thank you, Tara & team"
Maria Noguera
July 11, 2024
5
out of
5
rating by Maria Noguera
"Christina’s dedication and hard work are so appreciated. She is professional, amazing and knowledgeable. She really is invaluable to State Farm insurance company. Thank you so much Christina for all your help!!!"
We responded:
"Hi Maria, Thank you so much for the kinds words and positive review. We appreciate you giving us five-stars and are so glad Christina was able to help you! Thank you! Tara Casares"
brenna carlier
July 3, 2024
5
out of
5
rating by brenna carlier
"This office is amazing! I have lost two items and Tara and her team come to the rescue, even.when abroad and panic’d. Thank you ladies for all that you do!!! You have saved my from countless tears… TWICE!!!"
We responded:
"Hi Brenna! So happy to have you with our Agency and glad we were able to help with your claims. Again, we are so sorry about your lost items. It's always hard to lose something you love, but you were smart to have everything insured. Thank you for leaving us a five-star review! Thank you, Tara & Team"