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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oscar A Ramirez

February 24, 2026

5  out of  5
rating by Oscar A Ramirez
"Me encanta que siempre están dispuestos a ayudarte y dan lo mejor de ellos mismos y siempre con una sonrisa . Gracias por sus servicios"
We responded:
"¡Gracias, Oscar! Estoy muy contento de saber que nuestro equipo siempre está dispuesto a ayudarte y que valoras nuestro servicio con una sonrisa. Apreciamos mucho tu confianza en nosotros. ¡Estamos aquí para cualquier cosa que necesites!"
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Cristina Skorochod

February 19, 2026

5  out of  5
rating by Cristina Skorochod
"I recently moved back home to California. Cara was so wonderful to me in getting a new car insurance policy. She was helpful, kind, knowledgeable and not overbearing at all. She came up with options that provided me with excellent coverage as well as a decrease from what I was paying before. It was awesome. I am so happy to be working with Cara in the Los Feliz office."
We responded:
"Thank you, Cristina! I'm glad to hear that Cara was able to assist you so effectively with your car insurance needs. It's wonderful to know you're satisfied with the coverage and savings she provided. We're happy to have you with us in the Los Feliz office. If you need anything else, feel free to reach out!"
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James Powell

February 18, 2026

5  out of  5
rating by James Powell
"Teni was incredibly helpful at thoroughly explaining all my options and even working into the evening to get my policy completed. Her and her underwriter did a great job with a late Friday request!"
We responded:
"Thank you for your review, James! I'm happy to hear that Teni and the underwriter provided you with excellent service, even going the extra mile to complete your policy late on a Friday. We appreciate your feedback and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Leslie Knauer

February 12, 2026

5  out of  5
rating by Leslie Knauer
"Elen Tumanyan at Tara’s office did a great job helping with all our 6 insurance payment plans."
We responded:
"Thank you, Leslie, for sharing your experience! I'm happy to hear that Melissa was able to assist you in finding an affordable insurance plan. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Liz Barry

January 24, 2026

5  out of  5
rating by Liz Barry
"Cara is very knowledgeable"
We responded:
"Thank you, Liz! I'm happy to hear that Cara's expertise made a positive impact on your experience. Our team is dedicated to providing knowledgeable service. Let us know if there's anything else we can assist you with!"
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Manuel Rojas

January 16, 2026

5  out of  5
rating by Manuel Rojas
"The employees at this branch have been very helpful throughout my years with this company. Thank you Teni & Tara for the great customer service!"
We responded:
"Manuel, thank you for your kind words! I'm happy to hear that Teni and I have been able to provide you with great service over the years. We’re always here to assist you with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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dolores s

December 16, 2025

5  out of  5
rating by dolores s
"Thank u so much for helping me find a reasonable car insurance Cara so much 😊"
We responded:
"Thank you, Dolores! I'm happy to know Cara was able to assist you in finding a reasonable car insurance option. We appreciate your feedback and are here if you need anything else!"
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Lulu Salas

December 9, 2025

5  out of  5
rating by Lulu Salas
"Great customer service"
We responded:
"Thank you, Lulu! I'm happy to know you had a great experience with our customer service. If you ever need anything else, feel free to reach out!"
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Robik Aghasian

December 8, 2025

5  out of  5
rating by Robik Aghasian
"I am so happy I changed State Farm agency and came to Tara instead because she is very honest about pricing, always explains everything to me throughly instead of ignoring me or lying to me like my previous agency. She helped me with with my 2 cars and life insurance, thank you Tara! I highly recommend you go with this office."
We responded:
"Robik, thank you for sharing your experience! I'm glad to hear that Tara's honesty and thorough explanations have made a positive impact. It's wonderful to know she could assist you with your car and life insurance needs. We appreciate your recommendation and are here for any future questions or needs you might have!"
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José Mejía

December 5, 2025

5  out of  5
rating by José Mejía
"EXELENT SERVICE, TARA US GREAT!"
We responded:
"Thank you Jose! We are so glad our team was able to assist you and provide excellent service! Please call, text or email us if you need help with anything else! Happy Holidays! Tara Casares, State Farm Agent"
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Ian Fisher

November 20, 2025

5  out of  5
rating by Ian Fisher
"Andrea from State Farm handled my policy quickly and efficiently over the phone and by email. She provided multiple options, walked me through each step, and did everything she could to get my coverage activated fast. When I later visited the office for another service, everyone was incredibly friendly and welcoming. It genuinely felt like an old school human insurance experience, no upselling, no pressure, just honest and authentic service. Highly recommend!"
We responded:
"Thank you, Ian! I'm happy to hear that Andrea provided you with efficient and thorough service. It's wonderful that your visit to our office was welcoming and genuine. We appreciate your recommendation and are here for any future insurance needs you may have!"
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Alice Lin

November 17, 2025

5  out of  5
rating by Alice Lin
"Friendly service. Thanks!"
We responded:
"Alice, thank you for your review! I'm happy to know you found our service friendly. Let us know if there's anything else we can assist you with."
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Awoken XXX

October 10, 2025

5  out of  5
rating by Awoken XXX
"My experience with insuring my vehicle was very smooth and easy. I have no complaints. If you are looking for a new policy, I recommend State Farm. It is a very affordable price for what you are getting. Ask for Elen. She has great customer service, and she will take care of you, no doubt!"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that your experience with insuring your vehicle was smooth and easy. Elen is indeed a valuable part of our team, and I'm glad she provided you with excellent service. If you ever need anything else, feel free to reach out!"
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Jose Zelaya

October 6, 2025

5  out of  5
rating by Jose Zelaya
"Nice people! Very friendly and professional! Tara, Tania , they all are very helpful!! Thank You!!"
We responded:
"Hi Jose, thank you so much for your kind words and for working with our team on all your insurance needs. We appreciate your business and are always here if you need us. Thank you! Tara Casares, State Farm Agent"
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Mo

October 6, 2025

5  out of  5
rating by Mo
"Cara has been absolutely fantastic with helping me get my insurance setup in the way that I need best. Took the time and care to make sure my options fit my finances and my needs and was patient with allll my questions. She needs a raise!"
We responded:
"Mo, thank you for your wonderful feedback! I'm happy to hear that Cara provided such attentive and personalized service. Your satisfaction is important to us, and it's great to know she made a positive impact. Let us know if there's anything else we can assist you with!"
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neil mclean

September 4, 2025

5  out of  5
rating by neil mclean
"Just wanted to drop a note to say how easy Teni made this for me. A pleasure to deal with you. Thanks for the help, and the insurance! She was understanding, kind and human. Very stoked to have her pick up my call. Informative and informed. All I could ask for. 10 out of 5 stars."
We responded:
"Hi Neil, Thank you so much for leaving Teni a five star review. We really appreciate you choosing to work with our team for your insurance. We are always here when you need us! Thanks, Tara & Teni"
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David Serrano

September 3, 2025

5  out of  5
rating by David Serrano
"The Tara Casares team is the best! Tara and her star employee Cara always go above and beyond. Every time I call I get personable service that’s spot on every single time. If you’re looking for an agent who actually cares and makes insurance feel easy, this is it. Love the Tara Casares crew!"
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Michael Tullberg

July 28, 2025

5  out of  5
rating by Michael Tullberg
"Melissa Muzzi has been delivering great customer service for me. Just prior to my policy renewal, she drew my attention to some incorrect driving data that would have jacked my rates up much higher. Thanks to her intervention, I was able to supply her with the correct information that have kept my rates stable and where they're supposed to be. I can think of plenty of other people at other companies that would have not done that and simply let that slide, resulting in me holding the bag, so to speak."
We responded:
"Thank you, Michael, for sharing your experience! I'm delighted to know that Christina has been friendly and helpful with your insurance needs. It's wonderful to hear that you plan to stay with us for a long time. If you ever have any questions or need assistance, feel free to reach out."
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Ingo Brengmann

July 24, 2025

5  out of  5
rating by Ingo Brengmann
"Cara was extremely helpful and knowledgeable in addressing all my questions and finding the right insurance for me. I’d recommend this agency for your insurance needs."
We responded:
"Thank you for your review, Ingo! I'm happy to hear that Cara was able to assist you effectively and provide the right insurance solutions. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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LeanaRose

July 14, 2025

5  out of  5
rating by LeanaRose
"I highly recommend Andrea! She helped me with my auto insurance. She is incredibly kind, helpful and straight to the point! Love her & highly recommend her to anyone looking for insurance."
We responded:
"LeanaRose, thank you for your wonderful feedback! I'm so happy to hear that Andrea provided you with such excellent service for your auto insurance needs. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
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E Flemming

July 2, 2025

5  out of  5
rating by E Flemming
"Teni is very helpful and kind. Love that whenever I have an issue or a question regarding my insurance that I can always get someone on the phone and assist me in anyway."
We responded:
"Thank you, E Flemming! I'm happy to hear that Teni has been helpful and kind. It's great to know that you can always reach someone for assistance with your insurance questions. We’re here to help with anything you need!"
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Eddie Marquez

July 2, 2025

5  out of  5
rating by Eddie Marquez
"Thank you Melissa for Awesome service."
We responded:
"Thank you, Eddie! I'm happy to hear that Melissa provided you with excellent service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Mr Bailey

June 30, 2025

5  out of  5
rating by Mr Bailey
"Wonderful job with communication and assisting with getting the best insurance possible"
We responded:
"Thank you, Mr. Bailey! I'm happy to hear that you appreciated our communication and assistance in finding the best insurance for you. Your satisfaction is important to us. Let us know if there's anything else we can do for you!"
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Arty Johnson

June 21, 2025

5  out of  5
rating by Arty Johnson
"Melissa Muzzi was super helpful and delightful to work with! Most insurance agents won’t go the extra mile to help you. She was the complete opposite! Amazing work 👏🏾👏🏾"
We responded:
"Thank you for your review, Arty! I'm so happy to hear that Melissa provided such exceptional service. We truly value her dedication to going above and beyond for our customers. If there's anything else we can assist you with, feel free to reach out!"
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SPEED RATLIFF

June 15, 2025

5  out of  5
rating by SPEED RATLIFF
"I just wanted to let you know that I’ve been very happy with Melissa Mouzi’s Efforts in handling my car insurance. She always keeps me posted on what’s going on it makes it very clear to understand exactly what’s happening I gave her a five star anytime!"
We responded:
"Thank you for your feedback, Speed! I'm glad to hear that Melissa has been doing such a great job with your car insurance. Keeping you informed and making things clear is what we strive for. If you ever need anything else, feel free to reach out!"